Agentic commerce takes its first steps in Colombia with tests of AI-initiated payments
Artificial intelligence is beginning to go beyond recommendations: it searches for products, compares prices and can initiate payments on behalf of users. In March 2026 Mastercard announced transactions initiated by AI agents in Latin America and the Caribbean, with the participation of Bancolombia and Davivienda, in controlled environments and with cardholders' authorization. The Agentic Commerce Report 2026 by Global Payments shows that only 21% of consumers open to these agents would allow a purchase to be completed without human intervention.
In 45 seconds
- Mastercard carried out transactions initiated by AI agents in Latin America and the Caribbean in March 2026, with the participation of Bancolombia and Davivienda.
- The tests included purchases of beauty products, groceries, books and digital goods, in controlled environments and with cardholders' authorization.
- According to the Agentic Commerce Report 2026 by Global Payments, 74% of consumers open to these agents would let them compare prices and 69% would trust them to search for products.
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IASummary generated by artificial intelligence from a story by Noticias RCN. It may contain errors: the original source prevails.
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