US banks restrict AI agents' access to customer accounts
Morgan Stanley, JPMorgan, Bank of America and Citi are already restricting or blocking access by artificial intelligence agents operating inside customer accounts, according to Axios. The entry was not an attack: the customer gives their username and password to the assistant so it can review transactions or pay bills. A bank executive admitted they cannot tell whether an agent was authorized or acted on its own. Jamie Dimon said the customer who authorizes an agent assumes that responsibility.
In 35 seconds
- Four major US banks restrict or block AI agents operating with customer credentials
- Access happens because the user gives the assistant their username and password, not through a hack
- An executive admitted the bank cannot tell whether the agent was authorized by the customer
IASummary generated by artificial intelligence from a story by Infobae. It may contain errors: the original source prevails.




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