Only 32% of consumers use AI to research brands and 23% trust its recommendations
Kantar's Media Reactions 2026 report found that 62% of marketing leaders expect generative AI to play a decisive role in brand recommendations, while only 32% of consumers use these tools to research brands and products and just 23% trust their recommendations. The study also records lower advertiser confidence in their strategies: 50% consider their balance between brand building and performance marketing adequate, down from 60% in 2025.
In 35 seconds
- 62% of marketing leaders expect generative AI to be decisive in brand recommendations.
- 32% of consumers use AI to research brands and products; 23% trust its recommendations.
- Only 50% of advertisers see an adequate balance between brand building and performance marketing, down from 60% in 2025.
IASummary generated by artificial intelligence from a story by El Colombiano. It may contain errors: the original source prevails.




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