Seguros Azteca: handing over your PIN after a scam voids antifraud coverage, but not under extortion
José Landaverde, director of Seguros Azteca, said the Protección Riesgos Digitales policy does not cover online fraud if the customer handed over their PIN, but it does respond when the handover happens under extortion. The product, with coverage of up to 45,000 pesos a year and a cost of 55 pesos a month, covers online fraud, theft and identity impersonation and cyber extortion, and can extend to accounts at other banks. Condusef reported claims worth 11,213 million pesos in the first half of 2026.
In 50 seconds
- The policy excludes online fraud when the customer handed over their PIN, but covers it if it was given under extortion, according to Seguros Azteca.
- Coverage of up to 45,000 pesos a year, a cost of 55 pesos a month or 600 a year, and a zero deductible on Banco Azteca accounts and 2,000 pesos at other banks.
- Coverage includes online fraud, theft and identity impersonation and cyber extortion, and can extend to debit and credit accounts at other institutions.
Read the full story at El Ecosistema Startup
IASummary generated by artificial intelligence from a story by El Ecosistema Startup. It may contain errors: the original source prevails.
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