Microsoft fails to restore normal service after a global outage lasting more than 12 hours

TechnologyInternationalEL PAÍSNov 13, 2026, 2:12 AMAI summary

Microsoft said it has still not recovered from a global outage of its services lasting more than 12 hours. Affected products include Outlook, Teams, SharePoint Online, Copilot, OneDrive and OneNote. Copilot executive vice president Charles Lamanna ruled out a cyberattack: "there is no indication that this is the result of malicious or cyber activity." The company reports positive results in stability and capacity after traffic optimization, but acknowledges there is no sustained recovery and no estimated time for a full fix.

In 40 seconds

The outage affects Outlook, Teams, SharePoint Online, Copilot, OneDrive and OneNote, among other services
Microsoft rules out a cyberattack behind the incident, according to Copilot vice president Charles Lamanna
The company attributes the failure to servers that became unavailable and overloaded the remaining ones

Read the full story at EL PAÍS

IASummary generated by artificial intelligence from a story by EL PAÍS. It may contain errors: the original source prevails.

Microsoft
caída de servicios
Microsoft 365
Copilot
Outlook

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Microsoft fails to restore normal service after a global outage lasting more than 12 hours

In 40 seconds

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