Lawsuits against Coco and Serve Robotics in Chicago over customers' biometric data

TechnologyInternationalTelemundo ChicagoOct 20, 2026, 5:35 PM40 s readAI summary

Two Chicago customers filed separate class-action lawsuits in Cook County court on October 9 against Coco Robotics and Serve Robotics. They allege the delivery robots scanned their faces and hands without consent, using cameras and LiDAR sensors, when they picked up orders they had not requested via robot delivery. They accuse the companies of violating the Illinois Biometric Information Privacy Act and seek $1,000 per negligent violation or $5,000 per intentional violation. Both companies deny the allegations.

In 40 seconds

Two class actions in Cook County accuse Coco Robotics and Serve Robotics of capturing biometric data without consent
The plaintiffs say their DoorDash and Uber Eats orders were assigned to robots without them choosing that delivery method
The lawsuits cite the Illinois Biometric Information Privacy Act and seek $1,000 or $5,000 per violation

Read the full story at Telemundo Chicago

IASummary generated by artificial intelligence from a story by Telemundo Chicago. It may contain errors: the original source prevails.

robots de reparto
privacidad
datos biométricos
demandas
Chicago

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Lawsuits against Coco and Serve Robotics in Chicago over customers' biometric data

In 40 seconds

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