Havana complaint: a bank branch resumes service minutes after a journalist arrives
A complaint shared on Facebook reports that a bank branch in Old Havana, at Prado and Ánimas y Virtudes, sent customers home citing an alleged server outage and resumed service within minutes after a journalist from the official press arrived, without technicians coming to repair the system. The post drew reactions and other accounts of long lines and failures at banks in the capital, amid a cash access crisis.
In 35 seconds
- The branch had said the server was down and that repairs could take all day
- According to the complaint, the system came back minutes after a journalist approached the branch
- Other users reported waits of up to four hours, a single teller at midday and alleged intermediaries controlling turns
IASummary generated by artificial intelligence from a story by CiberCuba. It may contain errors: the original source prevails.




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