Agentic commerce: 72% in Brazil would buy with AI, but only 21% would let it complete the payment

TechnologyInternationalLa FMNov 14, 2026, 2:57 PMAI summary

Global Payments' Agentic Commerce Report 2026 finds that 72% of consumers in Brazil would be willing to buy through artificial intelligence agents, up from 39% in 2025. Trust drops at the payment stage: only 21% would allow a purchase to be completed without human intervention and 59% would prefer to approve each transaction. 52% identify payment protection as their main concern. For Colombia, the model poses challenges in digital security, data protection and consumer rights.

In 35 seconds

In Brazil, 72% would buy with AI agents, up from 39% in 2025, according to Global Payments.
74% would let AI compare prices and 69% would let it research products, but only 21% would authorize completing the payment.
59% would prefer to approve each transaction before it is executed.

Read the full story at La FM

IASummary generated by artificial intelligence from a story by La FM. It may contain errors: the original source prevails.

comercio agéntico
inteligencia artificial
pagos digitales
e-commerce
Global Payments

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Agentic commerce: 72% in Brazil would buy with AI, but only 21% would let it complete the payment

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