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Chase, BofA, Wells Fargo, Citi and Morgan Stanley restrict AI agents' access to customer accounts

FinanceInternationalEl Ecosistema Startup40 s readAI summary
Image: El Ecosistema Startup

Five of the largest US banks —JPMorgan Chase, Bank of America, Wells Fargo, Citi and Morgan Stanley— have begun restricting third-party AI agents' access to customer accounts, according to reports cited by the outlet. Citi confirmed it does not allow external assistants to log in or make transactions, though it permits read-only access through approved open banking providers. The trigger is an authentication problem: systems verify credentials, not whether a person or an autonomous agent is behind them.

In 40 seconds

  • JPMorgan Chase, Bank of America, Wells Fargo, Citi and Morgan Stanley are restricting third-party AI agents' access to customer accounts.
  • Citi allows read-only access through approved open banking providers, but not agent logins or transactions.
  • Bank of America requires human authorization for transactions; Wells Fargo shifts responsibility for supervising authorized agents to the user from November 24.
Read the full story at El Ecosistema Startup

IASummary generated by artificial intelligence from a story by El Ecosistema Startup. It may contain errors: the original source prevails.

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