Apple alerts its stores to inner display cracking issue on iPhone Duo
Apple sent a memo this week to its stores and authorized service providers, obtained by MacRumors, with guidance on diagnosing and addressing inner display cracking on the iPhone Duo: technicians should inspect the device and repair or replace it under standard procedures. The company says the issue affects a small number of units and that there is no recall or public repair program. iFixit attributes the failure to a defective hinge on affected units.
In 40 seconds
- Apple sent an internal memo to stores and authorized providers with guidance to diagnose and repair or replace affected iPhone Duo units
- The company says the inner display issue affects a small number of units and that there is no recall
- Users reported cracks and lines on the inner display shortly after receiving the device
Read the full story at MacRumors
IASummary generated by artificial intelligence from a story by MacRumors. It may contain errors: the original source prevails.
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