Apple acknowledges a "problem" with the iPhone Duo's screen crease and suggests requesting a replacement
Apple acknowledged a "problem" affecting the inner screen of a "small number of units" of the iPhone Duo, its first foldable phone, after user complaints about cracks along the crease. The company asked those customers to contact AppleCare for a replacement and described the issue as limited. The device, priced at $1,999, reached stores on October 23 with strong demand and delivery dates pushed back to 2027. Repairing the inner screen costs $999 out of warranty.
In 45 seconds
- Apple acknowledged a problem with the inner screen of a small number of iPhone Duo units and recommends contacting AppleCare for a replacement.
- Users reported cracks along the crease and lines on the screen on Reddit and X; specialized media noted some viral complaints included AI-manipulated photos.
- The iPhone Duo launched on October 23 starting at $1,999, with online reservations sold out and deliveries pushed back to 2027.
IASummary generated by artificial intelligence from a story by El Tiempo. It may contain errors: the original source prevails.




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